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Privacy Policy

At Fiber N Loom, we value the trust our customers, partners, and visitors place in us. As a company rooted in craftsmanship, sustainability, and long-term relationships, we are equally committed to protecting the privacy and security of your personal information.

This Privacy Policy outlines how we collect, use, process, and safeguard your information when you access our website, communicate with us, place an order, or engage with our services globally.

By using our website, you agree to the terms outlined in this policy.

Our Commitment to Privacy

Fiber N Loom is dedicated to maintaining transparency, integrity, and confidentiality in the way customer information is handled. Whether you are an individual buyer, interior designer, retailer, wholesaler, importer, or sourcing partner, we ensure that your information is treated responsibly and securely.

We collect only the information necessary to operate our business effectively, provide seamless customer service, and improve your overall experience with our brand.

Information We Collect

To provide a smooth and personalized experience, we may collect different types of information depending on how you interact with us.

Personal Information

When you place an order, submit an inquiry, subscribe to updates, or contact us, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Company or business name
  • GST/VAT or tax-related information where applicable

This information allows us to process transactions, coordinate deliveries, respond to inquiries, and maintain professional communication

How We Protect Your Information

At Fiber N Loom, we implement appropriate security measures and data protection practices to safeguard your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Your personal details, transaction information, and website data are handled with confidentiality and protected through secure systems and trusted service providers.

Order & Transaction Information

When you purchase products from Fiber N Loom, we may collect:

  • Product details and order history
  • Shipping and logistics information
  • Payment confirmation records
  • Invoice and transaction details

Please note that all online payments are processed through secure third-party payment gateways. Fiber N Loom does not store complete debit or credit card information on its own servers.

Sharing Your Personal Information

Fiber N Loom does not sell, trade, or rent personal identification information to third parties.

We may share limited non-personal or aggregated information with trusted partners, affiliates, analytics providers, or service providers to help us operate our website, improve customer experience, process deliveries, or manage communications such as newsletters and updates.

Any third-party access to information is strictly limited to operational purposes and handled with appropriate confidentiality and security standards.

Cookies Policy

At Fiber N Loom, we use cookies and similar technologies to improve your browsing experience and website functionality.

Cookies are small data files stored on your device that help us remember preferences, analyze website traffic, manage shopping cart activity, and provide a more personalized experience.

Most browsers accept cookies automatically; however, you may disable them through your browser settings at any time. Please note that disabling cookies may affect certain features and functionality of the website.

By continuing to use our website, you consent to our use of cookies in accordance with this policy

Depending on applicable laws and regulations, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Withdraw consent for marketing communication
  • Request deletion of personal information where legally permissible

Customers may opt out of promotional emails or updates at any time by contacting us directly.

Updates to This Privacy Policy

Fiber N Loom reserves the right to update or revise this Privacy Policy at any time to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with the revised effective date. Continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or data-related requests, please contact us:

Fiber N Loom

Email: info@fibernloom.com
WhatsApp: +91-9205559202

We appreciate your trust in Fiber N Loom and remain committed to protecting your privacy with professionalism, transparency, and care.